The Sprintax software has been designed, developed and is fully owned by Taxback.com.
Sprintax may alter this policy occasionally. As such, please review this policy periodically to ensure that you are satisfied with any changes. This policy is effective from 30 November 2015.
We may collect the following personal information from you:
- Contact Details including name, email address, mailing address and phone number
- All Financial Information necessary to file a tax return on your behalf
- Social Security Number or equivalent, depending on your tax country of residence
- Demographic information such as age, education, gender, interests and zip code
How your information is used
We require this information to assess your needs, provide you with a constantly improving service and for other reasons, including:
- Administering your account
- Sending you occasional marketing and promotional communications, such as emails, newsletters, SMS text messages
- Providing the service you have requested
- Using your information to improve our products and services
We will never sell your information
If you no longer wish to receive our updates or marketing emails, you can unsubscribe by following the unsubscribe instructions included in our emails.
If you choose to refer a friend to us through one of our referral avenues, we will ask you for your friend's name and email address. We will automatically send your friend an email inviting him or her to visit the site. Sprintax retains this information for the sole purpose of sending this once-off email and tracking the success of our referral program.
Your friend may contact us at [email protected] to request that we remove this information from our database.
As is the case with most websites, we automatically gather information about your computer such as your IP address, browser type, referring / exit pages, and operating system.
Information obtained from Third Parties
If you provide us with personal information about others, or if others give us your information, we will use that information solely for the specific reason for which it was given to us.
We will not share your personal information with third parties except where your prior consent is given or unless we are required to do so by law to comply with a subpoena or similar legal process. We will never sell your personal information to third parties.
We may provide your personal information to companies that provide support services, such as shipping documents to you. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information when we believe in good faith that disclosure is necessary to guard our rights, ensure your safety or the safety of others, investigate fraud, or reply to a government request.
If Sprintax is involved in a merger, acquisition, or sale of all or part of its assets, you will be notified via email and/or a clear notice on our website of any change in ownership or uses of your personal information, as well as any decisions you may have regarding the consent of passing your personal information to any other third party. If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect. If you choose to become a client of Sprintax and you store personal information online with us, then you can log into your account at any time and update your personal information.
A cookie is a small text file that is stored on your computer hard drive. Cookies help analyse web traffic and enable web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by allowing us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Links to Other Sites
The security of your personal information is important to us. As such, all sensitive information (such as social security number) on our forms is encrypted during the transmission of that information using secure socket layer technology (SSL).
We are committed to ensuring that your information is secure and we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of internet transmission or method of electronic storage is 100% secure, however. As such, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can contact us as outlined below.
Additional Policy Information
Our web site offers publicly accessible blogs or community forums. You should be aware that any information provided in these areas may be seen, collected and used by others who access them. We also have testimonials on our sites, for which if a user posted personal information with this, we have received permission.
Notification of Privacy Statement Changes
You can contact us by writing to, telephoning us or emailing us at the address below:
333 N. Michigan Ave
Chicago IL 60601
Tel: +353 1 887 1999
IDA Business & Technology Park
Free phone: 1-866-601-5695
Email: [email protected]