Sprintax FAQs

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Who can use Sprintax?

Sprintax was created specifically for international students, scholars, teachers and researchers in the US on F, J, M and Q visas, to make tax prep easy and ensure they are fully compliant with the IRS tax rules.

I’m not a student, can I use Sprintax?

I am classified as dual status, can I use Sprintax?

I am currently on OPT, can I still use Sprintax?

How does Sprintax work?

How will Sprintax help me?

What are the benefits of using Sprintax?

What documents / information might I need to prepare my tax return?

I don't have an SSN or ITIN? What should I do?

Can I file jointly with my spouse?

Can I claim dependents on my tax return?

When is the tax filing deadline?

I will not be able to send my return on time. What should I do?

What is an 'instalment agreement' and does Sprintax provide such an option?

When I’ve mailed my tax return to IRS how can I check the status of my tax return?

Can I e-file my taxes with Sprintax?

What should I do if I owe money to the tax office?

Can I avail of a tax treaty?

Should I file a tax return if I had no income?

Do I have to file a state tax return?

How long can I access my Sprintax online account for?

What should I do if I have forgotten my password?

What should I do if I enter incorrect information on my tax return in Sprintax?

What should I do if I discover a mistake on the tax return I filed with the IRS?

Where can I enter my university access code (discount code)?

What are the fees?

What payment methods are available?

Where can I find my tax return in case I haven't printed or saved it?

I am having software/browser issues

How long will it take to get my refund?

What if I miss the filing deadline and file late, or do not file at all?

How I can give my feedback on Sprintax?

How can I get help?

I filed my tax return with my form 1042-S. Should I expect a delay in processing of my refund?

I need to file an amended tax return. What should I do now?

Should I sign up for the Sprintax Post-Filing service?

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