About Sprintax
1040 NR tax software Maximize your income tax refund File your 8843 & your state tax return Sprintax - security & peace of mind How Sprintax works

Customer Satisfaction Survey

We rely on constant feedback to help us improve our service. If you have a minute to spare, please fill out our quick survey.

  • Your Name*
  • Your Email*
  • Your Nationality*
  • 1. How would you rate your overall satisfaction with Sprintax being a self preparation software Very Satisfied
    Satisfied
    Neutral
    Dissatisfied
    Very Dissatisfied
  • 2. Select the reason why you were happy with Sprintax:

    Please tell us if you agree or disagree with the following statements

    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree
  • The whole process is quick and efficient




  • I am happy with the level of service I received from my agent




  • The Live Chat service is very convenient




  • The steps were easy to follow




  • My queries were answered promptly and professionally




  • Sprintax met my needs




  • 3. Select the reasons why you might not have been happy with Sprintax:
  • Delay




  • Lack of communication and update




  • Service attitude




  • Confusing questions




  • Other (Please provide more detail)
  • 4. Our website was easy to use and navigate




  • 5. Our software makes non resident tax preparation quick and simple




  • 6. Our emails and communications were easy to understand




  • 7. Would you use Sprintax again Yes
    No
  • 8. Would you recommend Sprintax to your friends Yes
    No
  • 9. Would you like to add any comments
  • 10. Can we post your comments online Yes
    No
  • We at Sprintax are developing a program whereby International students on campus have the opportunity to tell their friends about Sprintax and earn money, is this something you would be interested in joining?

    We are giving a free federal tax return to all our Sprintax rep's in addition Rep's will receive cash bonus for each friend who used Sprintax to file their 2013 tax year.

    11. Would you be interested in becoming a Sprintax Rep Yes
    No
  •